If you have any questions about your order, send an email to firstname.lastname@example.org with your order number and question.
If you are unhappy with your merchandise, you may return it, in its original condition within 30 days for a full refund minus the cost of shipping. If you receive damaged merchandise, send us the damaged item(s) and we will ship you a replacement.How to Return or Exchange a Product
Blue Surfari is not responsible for customer returns that are not received.
Please allow two to three weeks for the processing of your return.
Shipping and Handling
Blue Surfari only ships to the 50 United States. Please allow 3-5 business days for Blue Surfari to process your order before shipping.
We do not ship orders on the following US holidays:
New Year's Day
Thanksgiving and the following Friday
Christmas DayShipping Backorders
You will be not charged for additional shipping & handling for backordered items that ship separately from the original order. Backordered items ship via Standard Mail delivery. (7-14 business days) Shipping Restrictions
Please note that Fedex and UPS do not ship to PO Boxes.